Legal
Privacy Policy
Effective date: February 4, 2026
This policy describes how an independent technician — not affiliated with Bosch or BSH — handles your information. We keep data collection to the minimum needed to repair your appliance.
Introduction
Thank you for visiting Five Boro Appliance Repair (“we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit this website or contact us for our independent Bosch appliance repair services serving all five NYC boroughs.
Information we collect
We collect only what we need to schedule and carry out a repair. This may include:
Information you give us
- —Name
- —Service address
- —Phone number
- —Email address
- —Details about your appliance and the problem (model, symptoms, service history)
- —Payment details, when you pay for a completed repair
Information collected automatically
- —Browser type and version
- —Device type and general identifiers
- —IP address (logged by our hosting and security provider, Cloudflare)
- —Pages visited and basic interaction data
- —Date and time of your visit
There are no contact or booking forms on this website. You reach us directly by phone, text or email, so we receive only the information you choose to share when you contact us.
How we use your information
We use the information we collect to:
- —Schedule, provide and follow up on appliance repair services
- —Communicate with you about your appointment or repair
- —Take payment for completed work
- —Maintain, secure and improve this website
- —Comply with legal and regulatory obligations
- —Protect our business, our customers and the integrity of our services
We do not send marketing or promotional emails, and we do not run an email marketing program. We contact you only about your specific request or repair.
Information sharing and disclosure
We do not sell or rent your personal information. We may share information only:
- —With trusted service providers who help us operate (for example, our website host, our advertising-measurement provider Google, and any payment processor) — limited to what they need to perform their function
- —With government agencies or law enforcement when required by law or legal process
- —In connection with a business transfer, such as a merger, acquisition or sale of assets
Data security
We use reasonable administrative, technical and physical safeguards to protect your personal information against unauthorized access, misuse, alteration or disclosure. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
Cookies and tracking
We use Google Ads conversion tracking (Google’s gtag.js) to measure how well our advertising works — for example, whether a visit from an ad led to a phone call. This technology may set cookies on your device and share limited, non-identifying data with Google so that ad clicks can be matched to actions on this site. Our hosting and security provider (Cloudflare) may also set essential cookies and log basic performance and security data.
We do not use this data to build advertising profiles ourselves, and we do not sell it. You can control or block cookies through your browser settings (this may affect how some sites function), manage how Google personalizes ads at myadcenter.google.com, and opt out of interest-based advertising across the web via the Network Advertising Initiative (optout.networkadvertising.org) or the Digital Advertising Alliance (optout.aboutads.info). Google’s own handling of data is described at policies.google.com/privacy.
Your rights and choices
Depending on where you live, you may have rights under applicable data protection laws, including the right to:
- —Access and receive a copy of your personal information
- —Correct inaccurate or incomplete information
- —Request deletion of your personal information
- —Restrict or object to certain processing
- —Request portability of your information
To exercise any of these rights, contact us at [email protected] or (646) 466-5021. For a deletion request, please include “Data Deletion Request” in your message. We will respond within a reasonable time, generally within a few business days.
Children’s privacy
Our services and this website are not directed to children under 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected such information, we will delete it.
Changes to this policy
We may update this Privacy Policy from time to time. Any significant change will be posted on this page with a revised effective date. We encourage you to review it periodically.
Contact us
If you have any questions about this Privacy Policy or our data practices, contact us at:
- —Five Boro Appliance Repair
- —Email: [email protected]
- —Phone / text: (646) 466-5021
- —Hours: Mon–Sat, 8 AM – 8 PM
- —Service area: all five NYC boroughs
Bosch acting up? Let’s get it fixed.
Tell me the model and the symptoms — I’ll bring the right parts.
(646) 466-5021Mon–Sat, 8 AM – 8 PM · Call or text